DISPATCH & FILL RATE

Time-Stamping ride dispatches in real time provides merlin an understanding of their operation’s efficiency throughout the day

Evaluating fill rate per dispatch provides merlin another efficiency metric to help drive and maximize ride throughput, and reduce queue wait times

QUEUE WAIT TIMES

Merlin can now publish more accurate queue wait time predictions that factor the ride’s real-time operation. the new predictions are available to guests on signboards and on the guest mobile app, helping them plan their visit in real time.

THROUGHPUT

Merlin can now auto-measure one of their leading operational kpi’s, which directly impacts queue wait times and other measures like rides per guest visit. real-time throughput can be compared to max throughput to understand how much potential upside there may be.