MERLIN ENTERTAINMENTS HAS PARTNERED WITH SAFARI AI SINCE 2022 TO MEASURE REAL-TIME KPI’S IMPROVE THROUGHPUT, REDUCE WAIT TIME, AND INCREASE GUEST SATISFACTION AT SEVERAL OF ITS RESORTS WORLDWIDE
Time-Stamping ride dispatches in real time provides merlin an understanding of their operation’s efficiency throughout the day
Evaluating fill rate per dispatch provides merlin another efficiency metric to help drive and maximize ride throughput, and reduce queue wait times
Merlin can now publish more accurate queue wait time predictions that factor the ride’s real-time operation. the new predictions are available to guests on signboards and on the guest mobile app, helping them plan their visit in real time.
Merlin can now auto-measure one of their leading operational kpi’s, which directly impacts queue wait times and other measures like rides per guest visit. real-time throughput can be compared to max throughput to understand how much potential upside there may be.
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Or call us now at
(212) 763-3385
Or call us now at
(212) 763-3385