Merlin Entertainments
Merlin Entertainments is improving the guest experience across a number of its theme parks in Europe, North America and Japan by leveraging new and existing cameras and Safari AI to measure ride dispatch frequency, dispatch occupancy, and guest throughput.
Ride Dispatch Performance
Merlin's tracks real-time dispatch frequency and occupancy for each ride dispatch, enabling operations teams to monitor ride efficiency, maximize ride capacity, and minimize empty seats. This ensures rides operate at full capacity, resulting in shorter wait times and increased guest satisfaction.
Guest Throughput Monitoring
Merlin tracks real-time guest throughput across attractions, enabling proactive crowd management and data-driven operational decisions.
Dashboard
Note: Illustrative data, not representative of the client’s actual data.
Through Safari AI's web-based dashboard, Merlin operations teams access real-time performance metrics across all attractions, enabling decisions that enhance guest experiences while maximizing operational efficiency.
